December 7, 2016 • 8:00 am - 3:30 pm

St James Cathedral Centre, 65 Church St., Toronto

7:45 am – 8:30 am



8:30 am – 8:45 am

Welcome and Opening Remarks

Fawn Annan, President and Group Publisher ITWC
Rob Meikle, Chief Information Officer, City of Toronto
Michael H. Williams, General Manager, Economic Development & Culture, City of Toronto


8:45 am – 9:15 am

Opening Keynote: Potholes and Sinkholes on the Road to Digital Transformation

Dr. Mark Fox, Urban Systems Engineer will discuss how big data is reshaping the citizen and the consumer experience.


9:15 am – 9:30 am

Startups in the FinTech Space

Hussam Ayyad, Director, Startup Services DMZ, Ryerson University


9:30 am – 10:15 am

Transforming the Customer Experience

How do you keep the new digital-savvy client/citizen satisfied? Panelists will discuss the changing systems that are fueling citizen engagement today



Poojan Kumar, VP, Engineering & Products, Nutanix


Ted Maulucci, CIO, Tridel Corporation
Peter Bak, CIO, Humber River Hospital
Antoine Azar, Thirdshelf
Josie Scioli, Chief Corporate Officer, City of Toronto


10:15 am – 10:30 am

Refreshment & Networking Break


10:30 am – 11:15 am

Security and Privacy: Still Constraints to Growth?

A panel discussion exploring ways to meet the demands of digital savvy citizens without compromising their privacy or corporate security.


Duncan McGregor, VP Engineering and Operations, Cogeco Peer 1


Dr. Ann Cavoukian, Executive Director Privacy & Big Data Institute, Ryerson University
Bobby Singh, CISO, TMX
Rob Douglas, CEO, BioConnect
Jason Doel, VP & COO, Tracker Networks Inc


11:15 am - 12:00 am

Drones, Driverless Cars and IoT

Exploring how the leading-edge technologies of today will be the everyday experiences of the next generation of citizens


Michael Ball, CISO, AGF Investments


Zahra Rajani, Vice President Digital Experience, Jackman Reinvents
Ryan Lanyon, Chair, Autonomous Vehicle Working Group, City of Toronto
Alex Miller, President, Esri Canada


12:00 am - 1:00 pm


Digital government Where we’ve been, where we are and where are the opportunities moving forward.


1:00 pm – 1:45 pm

Open Data: Finding the Business Opportunities

How the city leverages the power of data to improve services. Identifying the pain points and privacy issues.


Andrew Eppich, Country Manager, Equinix Canada


Nosa Eno-Brown, Manager Open Government Office, Ontario’s Treasury Board Secretariat
Lan Nguyen, Deputy CIO, City of Toronto
Bianca Wylie, Head, Open Data Institute Toronto


1:45 pm – 2:30 pm

Wicked Challenges & Opportunities

An open discussion with Toronto CIO Rob Meikle and Economic Development General Manager Michael Williams about the challenges facing the growing city and how technology may provide some answers.


Jim Love, CIO, ITWC


Rob Meikle, CIO, City of Toronto
Michael Williams, General Manager, Economic Development & Culture, City of Toronto


2:30 pm – 3:15 pm

Digital Change Agents

Digital initiatives that are changing the Toronto experience. The discussions will be focused on the priority area of transit, housing, anti-poverty and youth.


Fawn Annan, President & CMO, ITWC


Kristina Verner, Director Intelligent Communities, Waterfront Toronto
Shawna Coxon, Toronto Police Service
Pam Ryan, Director, Service Development & Innovation, Toronto Public Library
Dr. Sara Diamond, President, OCAD University


3:15 pm - 3:30 pm

Wrap up and Close